INFORMATION COLLECTION AND USE
Information you provide to use the Products
We may collect any information that you provide us during your use of the Products, including your first and last name, username, password, and email address We also collect information you provide or allow us to access when you do certain things, such as:
- Participate in voting or polling activities;;
- Register for correspondence features (e.g., newsletters, updates, and other products);
You may choose not to provide us with certain personal information, but that may result in you being unable to use certain features because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other matters.
The Kandygram app uses the following third-party services that may collect general usage information:
Google Play Services
We want to inform you that in a case of an error in the app we collect data and information (through third party products) on your mobile device called Log Data. This Log Data may include information such as your device type, operating system version, the configuration of the app, the time and date of the error, and other similar statistics. This Log Data is sent to our Backend for Analysis to identify and resolve any problems with using the App and to improve the overall quality of our App.
We automatically collect certain information when you use certain Products or Services. This collection does not apply to all Products or Services:
Device information: We collect information about the device that you use to access or use the Products, such as hardware model, operating system, browser information, and IP addresses.
Mobile device information: In addition to the device information described above, we collect certain information when you access the Products via a mobile device, such as the unique device identifier assigned to your device, operating system, and other device attributes.
Location information: We collect information about your coarse location, such as general information (e.g., City, State, Country) and may use that information in the future to customize the Products with location-based information and features. For example, if your coarse location address indicates an origin in Chicago, the Products may be customized with Chicago-specific information. If you access the Products through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
Usage information: We collect information related to the ways in which you interact with the Products, such as: referring and exit screens and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Products, the frequency of your use of the Products, error logs, and other similar information.
We may also use tools in emails and newsletters to determine when the messages have been opened and for other analytics purposes. These technologies can collect the data described above. This information allows us to understand how you use apps and our Sites and when you interact with our emails.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
LINKS TO OTHER SITES
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
CALIFORNIA PRIVACY RIGHTS
If you are a California Consumer, you have certain rights with respect to the collection, use, transfer, and processing of your “Personal Information”, as defined by the California Consumer Privacy Act (CCPA). We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. To exercise any of the rights below, please contact us via the contact information. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
Collection of Personal Information
When California Consumers access the KEI apps and websites, use KEI services, purchase our products, or contact KEI, we may collect the following Personal Information.
Categories of Consumer’s personal information collected
- Business or Commercial Purposes for Collection
- Categories of Sources from which information was collected
- Categories of Third Parties with whom information is shared
- Real Name, Alias, Post Address, Email, Phone number.
- – Process your transactions.
- – Provide you with the products and services you request.
- – Administer Sweepstakes and contest.
- – Communicate with you regarding your account or transactions with us.
- – Send you offers and Promotions for our products and services.
This information is collected directly from you when a purchase transaction is completed “outside” of the Kandy 360 app:
- service providers, transactions processors, IT vendors
- Financial Information
- Credit Card Information
- Process your transactions.
This information is collected directly from you or by logging our interactions with you when “outside” the Kandygram app.
- Affiliates, analytics providers, service providers, transactions processors, IT vendors
- Internet or Electronic Network Activity Information
- Browsing history, information regarding a consumer’s interaction with an Internet Web site, application, or advertisement, internet protocol address, device ID, cookies, beacons, pixel tags, mobile ad Identifiers.
- – Provide you with targeted advertising based on your activity on our sites.
- – Operate, understand, optimize, develop, or improve our sites, applications, products, services and operations.
- – Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
- – Debugging to identify and repair errors that impair existing intended functionality.
- – Investigate and prevent activities that may violate our policies.
In the preceding 12 months, we have not sold Personal Information about consumers.
In the preceding 12 months, we have not sold Personal Information about minors.
Individual Rights Under the CCPA
Individual Rights Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to request that KEI disclose the Personal Information it collects, uses, and discloses about you to third parties. There are two types of Right to Know requests you can make:
Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you:
- Category of personal information collected,
- Categories of sources from which that information was collected,
- The business or commercial purpose(s) for which the information was collected,
- The categories of third parties to whom KEI sold or disclosed the category of personal information for a business purpose, and
- The business or commercial purpose for which KEI sold or disclosed the category of personal information.
Right to Know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you:
- Specific pieces of Personal Information collected about you.
KEI does not sell any Personal Information of California consumers. This information will be provided to you free of charge, unless KEI determines that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period.
Right of Deletion
You have the right to request that KEI and our service providers delete any Personal Information about yourself that KEI has collected from you upon receipt of a verifiable request. This right is subject to exceptions.
You may also submit a request through a form available by emailing us at email@example.com
KEI provides California Consumers with the ability to submit requests through our request website and our email address. KEI must verify that the person requesting information or deletion is the California Consumer about whom the request relates in order to process the request. To verify a California Consumer’s identity, we may request up to up to three pieces of Personal Information about you when you make a request to compare against our records. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in your request to verify your identity and will delete any information you provide after processing the request. KEI reserves the right to take additional steps as necessary to verify the identity of California Consumers where we have reason to believe a request is fraudulent.
You may choose a person registered with the California Secretary of State that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, KEI requires that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with KEI. Failure to do so may result in KEI denying your request.
Right to Equal Service
KEI will not discriminate against you because you exercised any of your rights, including, but not limited to, by:
- Denying goods or services to you.
- Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
- Providing a different level or quality of goods or services to you.
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
EU AND UK DATA SUBJECT RIGHTS
Under the EU and UK General Data Protection Regulations (GDPR), if you are an EU or UK resident and we are processing your personal information, you have the following rights:
Right of access: You have the right to request a copy of the information that we hold about you.
Right of rectification: You have the right to have information that we hold about you that is inaccurate or incomplete corrected.
Right to be forgotten: In certain limited circumstances, you have the right to request that we erase from our records the information that we hold about you.
Right to restriction of processing: In certain limited circumstances, you have the right to restrict the processing of your information.
Right to withdraw consent: If you have provided consent for the processing of your information you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
Right of portability: In certain limited circumstances, you have the right to have the information we hold about you transferred to another organization.
Right to object: You have the right to object to certain types of processing of your information such as direct marketing (to the extent applicable).
Right to object to automated processing, including profiling: You have the right to not be subject to the legal effects of automated processing or profiling.
Right to lodge a complaint: You have the right to lodge a complaint with your relevant Data Protection Authority if you believe that we have not complied with the requirements of the GDPR with regard to your personal information.
Legal basis for processing
If you are a resident of the United Kingdom or the European Union, you may be entitled to an explanation of the legal basis on which we rely to process your personal information. We process your personal information on the basis of:
Consent: We may process your personal information based on your consent such as when you purchase a service or ask us to send you certain kinds of marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.
Our Legitimate Interests: We may process your personal information if doing so is necessary for our legitimate interests and your rights as an individual do not override those legitimate interests. We may process your information on the basis of our legitimate interest when managing your account and providing you products, providing you with notices and communications, administering sweepstakes, and performing analytics to improve our products. There may be other circumstances in which our legitimate interest is a secondary grounds for processing your information.
To Perform a Contract: We may process your personal information to administer and fulfill contractual obligations to you.
To Enable Us to Comply with a Legal Obligation: We may process your personal information to comply with legal obligations to which we are subject. This may include any requirement to produce audited accounts, any legal obligation to share information with law enforcement agencies, public or governmental authorities, and to comply with legal process.
Necessary for the Exercise or Defense of Legal Claims: If you bring a claim against us or we bring a claim against you, we may process your personal information in relation to that claim.
If you wish to assert any of your rights or if you have questions about our legal basis for processing, please contact us in accordance with the Contact Us section.